Licence Agreement Rules - House Rules

These are the Provider’s Rules which may change from time to time, any change in these rules will informed to the client in advance. In order to ensure that all Centre users have a safe and secure working environment, the Client, their employees and visitors must comply with all health and safety requirements set out by the Provider, by law and as are otherwise applicable to the Centre.

Clients Obligations

  1. Inventory: The Provider will ask the Client to sign an inventory of all items in the office space including, furniture and equipment the Client is permitted to use, together with a note of its condition, and details of the keys issued to the Client. 
  1. Signs: The Client may not put up any signs on the doors of their office or anywhere else that is visible from outside the rooms the Client is using without written approval from the Business Centre team. The provider will at no cost insert the name of the business with its relevant room number on the door of the office space. 
  1. Property: The Client must take good care of all parts of the Business Centre, its equipment, fittings and furnishings that they use. The Client must not alter any part of it. 
  1. Keys and Security: Any keys or entry cards remain the Provider’s property at all times. The Client must not make any copies of the keys and/or entry cards or allow anyone else to use them without the Provider’s consent. Any loss must be reported to the Provider immediately and the Client must pay a reasonable fee for replacement keys or cards and of changing locks, if required. If the Client is permitted to use the Business Centre outside normal working hours it is the Client’s responsibility to lock the doors to their space and to the Business Centre when they leave. This is to ensure the safety of individuals and property at the Business Centre. 
  1. Entrances and Exits: The Client shall not leave open any corridor doors, exit doors or door connecting corridors during or after business hours for security purposes and if the Client does so, it will be at the Client’s own risk. All corridors, halls, elevators and stairways shall not be obstructed by the Client or used for any purpose other than egress and ingress. The Client must keep common areas neat and attractive at all times. 
  1. Name and Address: At the Client’s request , the Provider will include the Client’s name in the Cente's directory at the reception desk of the Business Centre. The Client must not use the Provider’s name in any way in connection with their business. The Client may use the Centre address as its business address subject to compliance with applicable law. 
  1. Employees and Guests: The Client’s employees and guests shall conduct themselves in a business-like manner; proper business attire shall be worn at all times; the noise level will be kept to a level so as not to interfere with or annoy other Clients. The Client will abide by the Provider’s directives regarding security, keys, parking and other such matters common to all occupants. No part of the office or the Business Centre may be used for overnight accommodation. 
  1. Equipment: The Client shall not, without the Provider prior written consent, store or operate in their office(s) or the Business Centre(s), any large business machine, reproduction equipment, heating equipment, stove, microwave, toaster, sandwich maker, radio, stereo equipment or other mechanical amplification equipment, vending or coin operated machine, refrigerator or coffee equipment. Additionally, the Client must not conduct a mechanical business therein, do any cooking therein, or use or allow to be used in the building where the Business Centre is located, oil burning fluids, gasoline, kerosene for heating, warming or lighting. No article deemed hazardous on account of fire or any explosives shall be brought into the Business Centre. No offensive gases, odours or liquids shall be permitted. No firearms shall be permitted. The Business Centre is intended to be used solely for office use. 
  1. Electrical: The electrical current shall be used for ordinary lighting, powering personal computers and small appliances only unless written permission to do otherwise shall first have been obtained from the Provider at an agreed cost to the Client. If the Client requires any special installation or wiring for electrical use, telephone equipment or otherwise, such wiring shall be done at the Client’s expense by the personnel designated by the Provider. No printers other than those which sit on the table will be allowed, all standing printers are not allowed at the Centre. 
  1. Common Areas: The Client may not conduct business in the hallways, reception area without the prior written consent of the Provider. 
  1. Animals: The Client shall not bring animals into the Building other than assistance animals. 
  1. Manufacturing and Storage: The Client shall not use the Business Centre for manufacturing or storage of merchandise except as such storage may be incidental to general office purposes. The Client shall not occupy or permit any portion of the Business Centre to be occupied or used for the manufacture, sale, gift or use of liquor, narcotics or tobacco in any form. 
  1. Locks: No additional locks or bolts of any kind shall be placed upon any of the doors or windows of the Business Centre by the Client nor shall any changes be made to existing locks or the mechanisms thereof. 
  1. Soliciting: Clients may only solicit other clients for business or any other purpose through centre approved channels (e.g. notice-boards, networking events…). 
  1. Property: All property belonging to the Client or any of the Client’s employee, agent or invitee shall be at the risk of such person only and the Provider shall not be liable for damages thereto or for theft or misappropriation thereof. 
  1. Smoking: Smoking, including wafers etc of any kind is strictly prohibited in all office space and common areas, including in balconies and board room and training room. No smoking shall be permitted at any time in any area of the Business Centre. 
  1. Harassment: The Client or the Client’s officers, directors, employees, shareholders, partners, agents, representatives, contractors, clients, or invitees shall be prohibited from participating in any type of harassing, discriminatory or abusive behaviour to the Provider’s team members, other Clients or invitees, verbal or physical in the Business Centre for any reason. Any breach of this rule is a material breach of the Agreement (not capable of remedy) and the Agreement may be terminated immediately and services will be suspended without further notice. 
  1. COVID - 19 Safety: In order to ensure that all Centre users have a safe and secure working environment, you, your employees and visitors must comply with all health and safety requirements set out by us, by law and as are otherwise applicable to the Centre and prescribed by NSW government.                                                                         If you expect to have numerous visitors, depending on the specific circumstances, we may require you take an additional office or meeting room space at current rates to  accommodate those visitors or those visitors may be refused access to the centre. 
  1. Office Space: The Client is not permitted to take any visitors into their office, all meetings are to be held in the meeting rooms and if the meeting rooms are not available then in the onsite cafe'. 
  1. Money Back Guarantee: If, after move-in, a client is not satisfied with their office or co-working product, and there are no alternative options available in the centre, the Provider will cancel the Client’s agreement and return the Client’s initial security deposit, as long as the Client has given written notice to the centre team within the first seven days of the start date of the agreement. This only applies to new client sales and not renewals, transfers or expansions into additional offices. Any award under the Money Back Guarantee is ultimately at the sole discretion of the Provider. 

 

Providers Obligations

 

  1. Air conditioner & other Office Services: The Provider will provide air- conditioning to office space between the hours of 8.00 am and 6.00 pm during business days that is from Monday to Friday (excluding public holidays). If the client wants these services outside the Business Centre normal opening hours or, the normal working days, there will be an additional charge for such special arrangement.

 

  1. Pay-As-You-Use Services: All of the pay-as-you-use services are subject to the availability of the Business Centre staff at the time of any service request. The Provider will endeavour to deal with a service request at the earliest opportunity and provide the additional service the Client requires, but will not be held responsible for any

 

  1. Service Availability: All Services will be available during normal opening hours. Internet access and phone lines are available after hours and weekends as well without any additional fees. 
  1. Meeting room: Client may use the meeting rooms and is subject to availability. It can only be booked on the day of use via the daily sign-up sheet on a first come, first served basis.  The meeting room must be returned to the state in which it was originally found following the meeting. Cancellation of usage is at the Provider’s discretion if any one Client’s use is deemed to be. 
  1. The Provider’s building address may be used as a registered company address whilst there is an active service agreement in place. It is the client’s responsibility to update their company registration details when the agreement ends. 
  1. Licence fee: The licence fee and any fixed, recurring services requested by the Client are billed in advance and payable upon receipt of invoice.
  1. Unlimited Coffee & Tea/Kitchen Amenity service: Allows the Client and their visitors access to unlimited self- service coffee and hot beverages and is charged per office 
  1. Pay-as-you-use and Additional Variable Services: Fees for pay-as-you-use services, plus applicable taxes, in accordance with the Provider’s published rates which may change from time to time, are billed in arrears and payable upon receipt of invoice.
  1. Annual indexation: For all agreements with a term greater than 12 months the indexation applied of the All Items Retail Prices Index will be substituted by CPI or 4% whichever is the greater. 
  1. Office restoration service: A fee of $200 will be charged at the end of the 6 month period upon the upon the Client’s departure for painting the office or if the Client chooses to relocate to different rooms within the Centre. The Provider reserves the right to charge additional reasonable fees for any repairs needed above and beyond normal wear and and tear.   
  1. Business Mail Service: ABC will sort the mail received everyday and securly deliver to your room every day. We will continue to collect mail to ensure correspondence is not missed. If the Client chooses to have them forwarded to the new address. 
  1. Access for non-payment of fees: All invoices are due upon receipt. For invoice due to more than 5 days, access to the ABC will be restricted unless fees is paid. If the Client disputes any part of an invoice, they must pay the amount not in dispute by the due date. The Provider also reserves the right to withhold services (including for the avoidance of doubt, denying the Client access to their accommodation) while there are any outstanding fees. 
  1. Mail: The Client releases the Provider from any liability arising out of or incurred in connection with any mail or packages received on the Client’s behalf. Packages should be collected from the reception from the couriers or we will collect on your behalf and hand it to you in your office. 
  1. Force Majeure: The Provider shall have no liability to the Client under this Agreement if it is prevented from, or delayed in, performing its obligations under this Agreement or from carrying on its business by acts, events, omissions or accidents beyond its reasonable control, including (without limitation) strikes, failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, disease or quarantine restrictions compliance with any law or governmental order, rule, regulation or direction, accident, fire, flood, storm or default of suppliers or subcontractors. The Provider obligation to perform its obligations shall be suspended during the period required to remove such force majeure event. The Provider shall notify the Client as soon as reasonably possible of the force majeure event and propose a suitable alternative accommodation (if any) in the same Business Centre or in another available business centre. 
  1. Security Violations: The Client is prohibited from engaging in any violations of system or network security. The Internet service may not be used in connection with attempts - whether or not successful - to violate the security of a network, service, or other system. Examples of prohibited activities include, without limitation, hacking, cracking into, monitoring, or using systems without authorization; scanning ports; conducting denial of service attacks; and distributing viruses or other harmful software. The Provider reserves the right to suspend the Internet access upon notification from a recognized Internet authority or ISP regarding such abuse. The Provider may disconnect the Client’s equipment and withhold services if they consider that the Client’s hardware or software is, or has become, inappropriate for connection to its network. The Client is responsible for the Client’s own virus protection on the Client’s systems and hardware.
  2. The Provider does not provide any service level Agreement to the Client in regard to Provision or loss of service for its Internet services. The Provider shall not be liable for any indirect damages, including lost profits, arising out or resulting from any loss of service or degradation of connectivity/access to the Internet with the Service Agreement, even if the other party has been advised of the possibility of such damages. The foregoing shall apply, to the fullest extent permitted by law, regardless of the negligence or other fault of either party.

 

Café

 

  1. Café is generally open during office hours. The client is required to clear away consumed food and drinks and leave the area clean for other clients and guests. Alcohol purchased from the Café may only be consumed on their premises. We don’t allow alcohol to be consumed in the business premises. All Clients consuming alcohol must be above the local legally approved drinking age. Anyone who appears to be intoxicated will be asked to leave the ABC premises.

 

  1. Food and drink (including alcoholic drinks) brought in from outside the centre should not be consumed in the café area or meeting rooms within ABC.

 

  1. The Cafe' is run separately to the ABC. All hot and cold beverages in the meeting room and in the Boardroom are maintained by the Cafe' and will be billed by them directly.

 

  1. Access to the Cafe' from the reception will be available during business hours. After 6 PM the Cafe' can be accessed from their own entrance.

11 ADA STREET HARRIS PARK NSW - 2150

Management-In-Use (MIU) Plan

Phone 02 83157725  Emergency Phone 0411 56 46 26

 

All occupants MUST adhere to the following IN USE Plan of the building

 

STORE ROOM IN BASEMENT

 

Door to the basement storeroom and the mechanical fan room shall remain locked while these rooms are not being accessed by the tradesperson. The key to the room is held by the Reception (manager of the building). These rooms shall only be accessed by either the building staff or qualified mechanical service personnel when maintaining/servicing the mechanical fan. The door to the storeroom/mechanical fan room shall be operable by Management.

 

NO PARKING IN CLEAR ZONE 1.5 METER ON BOTHS SIDES OF ROLLER SHUTTER

 

All persons driving to the basement be aware that the vehicle entrance to the basement to be kept clear at all times and that cars are not to be parked in the keep clear zone. No materials should be kept in this area. This area is painted in yellow stripes and is at least 1.5m to the each side of the vehicle entrance roller shutter and marked with the wording ‘Keep Clear – No Parking’. See below drawing for better understanding.

 

Front Door Roller Shutter

 

The Manager will leave last and will shut the roller shutter at the main entrance to the building at 6.00 PM - please ensure that you leave the building before this time. The roller shutter will open at 8.00 AM every day and remain fully open prior to all patrons entering and exiting the building during the day. All staff working in the building will be provided with a tour of the building and provided with training on how to operate the roller door. If you leave after the manager leaves at 6.00 PM, you will be using the alternative exit door next to the lift to exit the building. The key of the roller shutter will be with the manager of the building who is responsible for operating the roller shutter.

 

In case you need to open the roller shutter under Emergency situation, there is a button under the sign Emergency Exit – Push Button to Open’ which will automatically open the shutter if pressed. You will be trained to use the emergency push button to open the roller shutter.

 

Smoking inside the building

 

No occupant or their visitor is allowed to smoke inside the building including Balcony. If found of this offence, lease of the premises will be immediately terminated.